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HELP Does Outlet Open Online Shopping use cookies? Outlet Open Online Shopping uses cookies solely to recognize you as a returning customer. This allows for a faster check-out and gives you access to additional features. For more info see My Account. Can I save time shopping online? You'll save tons of time when you shop online. You do not have to drive to the mall, park, buy stuff, hike back, and drive home. You can shop whenever you want. These stores are always open. The minute you enter an online store, you can find what you want a lot faster than you can going from department to department in a big mall store. Purchases that involve purely electronic transactions can be completed in a few seconds, or minutes, on a very busy day. What is My Account? My Account - This is like your personal diary / organizer for shopped products. All information related to your purchase can be found here. This is like a customized account created for you where you can find and check your personal details, your order status, your purchase history, your wish list, and your address book (optional). What is My Shopping Cart? Your Cart is a virtual carry bag! This is very similar to a shopping bag. On the computer, Shopping Cart will display: A. Quantity / number of items B. Final price of each product (single / multiple) C. Total purchase value of purchase D. Shipping methods With your Shopping Cart, you can modify your purchased products and make changes in: A. Quantity / number of items B. Add products from wish list, accessory list and recommended list C. Shipping methods Does Outlet Open Online Shopping has any promotional policy? According to your shopping history, Outlet Open Online Shopping will credit our solid customers every period of time. More action in your shopping history will earn you more credit. You will use your credit for next purchase in order to discount your price. What forms of payment does Outlet Open Online Shopping accept? We accept Visa, MasterCard, Discover and American Express. Is it safe to use my credit card? Yes. Our secure servers protect any information you share with us, including your name, address, and your credit card information. Will my information be used for other non-ecommerce purposes? No. Any information you entrust to us stays with us. It will only be used for OutletOpen.com and companies(merchants) to process your order. How can I track an order? You would need to sign in your account to check your order status. How soon will I receive my order? Your order will be shipped from the warehouse of product company(merchant) as soon as they received your order. Your order will immediately forward to company(merchant) right after you complete your purchase. The period of time to take for you to receive depends on the shipping method selected by you. How do I cancel my order? Once you complete entire purchasing process, your credit card will be charged. You have to contact product company(merchant) immediately in order to get your refund. Some companies(merchants) may charge cancellation fee. What is your return policy? You will not return your product to OutletOpen.com, but the company(merchant). Companies(merchants) are responsible for all the services after you finish online purchasing on OutletOpen.com. Please see RETURN & EXCHANGES. What do I contact Outlet Open? If you encountered any technical problem, please contact Outlet Open. If you have any question regarding products or orders, please contact the product company(merchant) first. Outlet Open provides a platform for transactions between you and merchant companies. If you couldn't resolve your issue from the merchant companies, we will help you.
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